FAQ - GEN Z TRIPS

1. What products do you offer?

We offer a variety of downloadable digital products, to make your everyday life and your travel planning easier and more fun.

2. How do I receive my purchase?

After your payment is confirmed, you’ll receive an email with a link to download your product.

3. What is your refund policy?

Since all of our products are digital, we cannot offer refunds. However, if you have any issues with your purchase (e.g., a broken link or technical problem), please contact us within 7 days, and we’ll make it right.

4. Can I share my digital products?

Our digital products are for personal use only. Sharing, redistributing, or reselling any of our resources is strictly prohibited.

5. What payment methods do you accept?

We accept payments via PayPal.

6. I haven’t received my product link. What should I do?

First, check your spam or junk folder, as the email may have been filtered there. If you still can’t find it, contact us at genztrips@gmail.com, and we’ll send the link again as soon as possible.

7. Can I use your planner for international travel?

Yes, absolutely! Our digital planner is designed to be useful for travelers worldwide, covering destinations and tools to help you plan your trip no matter where you’re going.

8. How do I contact customer support?

If you have any questions or need assistance, you can reach us at genztrips@gmail.com. We aim to respond within 1-2 business days.